Legal Notice

Feel free to contact us with your questions, suggestions or ideas.

The personal data given to us will be registered in the file for which CRIS AND KIM, S.L. is responsible. The purpose of the same is to deal with the enquiry, maintain a commercial relationship and to send by any means including by e-mail, or other equivalent electronic communication, publicity or promotional information regarding the products or services of the company.

You will be able to express refusal of your data being processed for publicity purposes and to exercise the rights of access, rectification, cancellation and opposition in accordance with that established in current legislation, by writing to the following address: Av. Canovas del Castillo, 1 – 29602 Marbella (MALAGA), Spain or to the e-mail address info@crisandkim.com

CRIS AND KIM, S.L. declares that it has adopted all the necessary and relevant security measures as established in the Spanish Royal Decree 1720/2007 of 21st December, by which the Regulatory Decree implementing the LOPD [Ley Orgánica de Protección de Datos – Spanish Personal Data Protection Act] was approved, and that it has established all technical methods within its means to avoid the loss, wrongful use, alteration, non-authorized access or theft of the data you may supply.

All the contents of the website, and in particular trade names, business names, industrial designs, designs, texts, photographs, graphics, logos, icons, software and any other signs that may be used in industry and business, are protected by the industrial property and intellectual rights of CRIS AND KIM, S.L. Their use and/or reproduction are therefore prohibited without the express consent of the company.

CRIS AND KIM, S.L. will not be responsible for infringements of intellectual property or industrial rights of third parties originating from the inclusion in the website of trademarks, business names, industrial designs, patents, designs, texts, photographs, graphics, logos, icons or software corresponding to third parties who, when including them in the website, have declared they are the title owners of the same.

The user is obliged to use the contents of the website in a conscientious, correct and legal manner and undertakes:

  1. a) Not to use the contents for objectives or purposes contrary to the law, to public morals and to normal customs or public order.
  2. b) Not to reproduce, copy, distribute, allow public access by whatever means of public communication, transform or modify the contents, unless the corresponding authorization from the title owner thereof has been given.
  3. c) Not to use the contents of the website to send publicity, communications for purposes of direct sales or for any other commercial purpose, unsolicited messages sent to a multitude of people regardless of its purpose, and to abstain from marketing or divulging such information in any way.

In the event of any kind of dispute, both parties will try to come to a friendly agreement. If this is not possible the Courts of MARBELLA will have jurisdiction to deal with the case and the parties will not have recourse to any other jurisdiction for the purposes of legal action.

USERS WHO DO NOT AGREE WITH THIS POLICY MUST NOT INTRODUCE ANY DATA BY MEANS OF THIS WEBSITE OR ACCESS THE CONTENT OF THIS WEBSITE.

WAY TO PAY

Crisandkim.com is an ON LINE travel agency, equipped with a totally secure virtual payment system, guaranteed by accredited banking entities, and international securing systems for websites.
You can make the payment through a secure credit card (virtual POS) gateway.

PAYMENT METHODS

The Order will not leave our facilities, until the payment appears in our account, or we have proof by email of your entity confirming the payment.
Our company does not store or have access to your card data at any time, as it is done directly in the bank’s virtual payment system. We recommend at all times to ensure the confidentiality of your data.

RETURN POLICY

Refunds of payments are admitted, for it is available 7 days from the date of receipt of the amount, as long as. The return costs are borne by the customer. Cris & Kim will proceed to the reimbursement of its amount within a maximum period of 15 days from the confirmation by our part of said refund.

E-mail addresses

The personal data that may be contained in the emails received through the email addresses or contact forms that we make available to you, will be used to contact you and answer questions you may have through this channel. Also, if you are interested in our real estate brokerage services, we will include you in our database to provide you with the requested information.

Customer Data Processing

Informative clause:

On behalf of the company, we process the information you provide to us in order to provide you with the requested service and to bill you for it. The data provided will be retained for as long as the business relationship is maintained or for the years necessary to comply with legal obligations. The data will not be passed on to third parties unless there is a legal obligation to do so. You have the right to obtain confirmation as to whether we at CRIS&KIM Travel Designers are processing your personal data and therefore have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer needed.

I also request your authorization to offer you products and services related to those requested and to keep you as a customer.

Cookies Policy

We use proprietary and third-party cookies to improve our services

What are cookies?

A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website to, among other things, store and retrieve information about the browsing habits of a user or their computer and, depending on the information they contain and the way they use their computer, may be used to recognize the user. What types of cookies does this website use? Analysis Cookies: Cookies are those that, when well treated by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the service offered. In order to do this, we analyze your navigation on our website in order to improve the range of products or services we offer you.

Advertising Cookies: These are those cookies which, when well handled by us or by third parties, allow us to manage the offer of the advertising spaces on the website in the most efficient way possible, adapting the content of the advertisement to the content of the service requested or the use you make of our website. To do this, we can analyze your Internet browsing habits and we can show you advertising related to your browsing profile.

Browser settings

You can allow, block or delete cookies installed on your computer by configuring the settings of the browser installed on your computer.

CRIS&KIM Travel Designers reserves the right to modify this policy.